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The Cash Flow Problem Nobody Talks About

The Flychain Team
June 30, 2025

The Temporal Mismatch at the Heart of Healthcare

Running a medical practice means living with a fundamental mismatch between when you do the work and when you get paid for it. You see a patient today, submit the claim tomorrow, and then wait anywhere from 30 to 90 days to receive payment, assuming everything goes smoothly. Meanwhile, your expenses operate on a completely different timeline, with payroll hitting every two weeks, rent due monthly, and suppliers expecting payment on delivery.

This temporal mismatch has always been part of healthcare, but as margins have tightened and costs have risen, the strain has become harder to absorb and the importance of keeping track of accounting becomes ever more important.

Why Traditional Solutions Fall Short

The traditional solutions to this cash flow problem range from inadequate to actively harmful. You can try to maintain large cash reserves, but that ties up capital that could be used for growth or improvement. You can push suppliers for longer payment terms, but that damages relationships and often comes with hidden costs. You can turn to traditional lenders, but most banks view healthcare practices as risky borrowers due to the unpredictable payment cycles and lack of traditional collateral. For some traditional lenders, the application process alone can take weeks, requiring extensive documentation and financial projections that are difficult to provide when your revenue depends on the whims of payer processing times.

The few lenders willing to work with independent healthcare practices often operate on predatory terms: demanding personal guarantees, charging exorbitant interest rates, and enforcing repayment structures better suited to manufacturing businesses than medical practices.

A Fundamentally Different Approach

We built Flychain's Advanced Payment on Claims because we saw an opportunity to solve this problem in a fundamentally different way. Instead of treating healthcare practices like risky borrowers, we recognize that outstanding insurance claims represent real value that's simply stuck in the reimbursement pipeline. Our solution allows practices to access funds against these claims, typically within one business day, without personal guarantees, origination fees, or prepayment penalties.

The Information Advantage

The reason we can offer these terms when traditional lenders can’t, comes down to the deep expertise we’ve gained from working exclusively with healthcare practices and understanding their unique financial flows. Since Flychain handles the bookkeeping and financial management for our clients, we have deep visibility into their actual cash flow patterns and reimbursement timelines. We know that a clean claim from a particular payer will typically pay within 38 days, that certain procedures have predictable denial rates, and that seasonal patterns affect different specialties in consistent ways.

Traditional lenders looking at a practice from the outside see chaos and risk. We see predictable patterns that can be underwritten with confidence. This isn't about taking on more risk, it's about understanding the risk that actually exists versus the risk that appears to exist from the outside.

Real-World Impact: The January Crisis

A behavioral health clinic we work with provides a perfect example of how this plays out in practice. Every January, they faced the same accounting crisis: holiday scheduling slowdowns meant December claims were delayed, but January payroll arrived right on schedule. For years, they had cobbled together solutions involving short-term loans, delayed vendor payments, and constant stress about whether February's revenue would arrive in time to cover their obligations.

The interest rates on their emergency loans weren't necessarily predatory, but the uncertainty and stress took a real toll on the practice owners and staff. Key employees knew that January meant a bookkeeping headache with delayed paychecks or reduced hours. Vendors also anticipated accounting issues and learned to expect late payments. The entire practice operated under a cloud of financial anxiety for the first quarter of each year.

Transforming Cash Flow Dynamics

When they started using Flychain's Advanced Payment on Claims, the entire dynamic changed. Instead of scrambling for emergency loans, they simply advanced funds against their December claims, knowing those payments were coming but stuck in the holiday backlog. They covered payroll comfortably, paid their vendors on time, and even had enough cushion to handle unexpected expenses without panic.

Not only was the cost lower than what they had been paying in interest and fees, but the predictability and reduced stress were transformative. Staff morale improved when paychecks arrived on time. Vendor relationships strengthened with consistent payment. Most importantly, the practice owners could focus on patient care and growth instead of cash flow management. 

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Not a Loan, But an Acceleration

What makes this approach different is that we're not really lending in the traditional sense. We're simply accelerating access to money the practice has already earned through delivered services. Because we understand the healthcare revenue cycle intimately, we can price this acceleration fairly rather than treating it as a high-risk loan. The practice gets the cash flow flexibility they need without the burden of traditional debt, and we get to support their growth with a product that actually fits how healthcare practices operate.

The Ripple Effects of Stable Cash Flow

When practices have predictable cash flow, everything else gets easier. They can negotiate better rates with suppliers by paying promptly. They can invest in new equipment or technology without waiting for a particularly good month. They can hire the staff they need when they need them, rather than waiting to see if the budget will support it. Most importantly, they can focus on what they do best: providing excellent patient care instead of constantly managing financial crises.

Building for Healthcare's Reality

The broader point here is that healthcare practices shouldn't have to choose between maintaining massive cash reserves and taking on predatory debt just to manage normal reimbursement delays. The money is there, earned through legitimate services and backed by established payer contracts. The only problem is timing, and that's a solvable problem when you have the right information and structure.

By building financial tools that understand and work with healthcare's unique cash flow patterns rather than fighting against them, we can help practices focus on patient care instead of cash crunches. This isn't about financial engineering or complex instruments, it's about recognizing that healthcare operates differently and deserves financial solutions built for its reality.

Conclusion: Your Money, When You Need It

The fundamental absurdity of healthcare finance is that practices routinely struggle to access money they've already earned. Outstanding claims aren't speculative assets; they're completed work waiting for processing. Yet the traditional financial system treats them as either worthless or too risky to advance against at reasonable rates.

Flychain changes that equation entirely. Click here to learn how our Advanced Payment on Claims can transform your practice's cash flow in as little as 24 hours. Because waiting 60-90 days for your own money isn't a fact of life, it's a problem we've already solved.

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