Question 1

Does Flychain replace QuickBooks, or do I still need it?

Accepted Answer

Flychain offers full-service accounting and bookkeeping, so you won’t need QuickBooks moving forward. If you’re currently using QuickBooks, we’ll clean up your data, ensure everything is accurate, and then seamlessly migrate you onto the Flychain platform.

Question 2

What’s the onboarding process like?

Accepted Answer

Onboarding typically takes 1-3 weeks, depending on the state of your books and your response time. Our onboarding process consists of two steps: 1) set up view-only access to all your platforms (e.g., bank and payroll) and 2) fill out our onboarding form. The Flychain platform is intuitive and requires no training - once you’re fully onboarded, we’ll walk you through the full platform with your live financial data!

Question 3

Does Flychain offer catch-up bookkeeping?

Accepted Answer

Yes! If you’re behind on your books, we’ll get everything up to date once you’re onboarded. Catch-up bookkeeping is available for a one-time additional charge, which depends on the number of months that need to be caught up.

Question 4

Will I have access to a North America-based bookkeeper?

Accepted Answer

Yes! Our experienced, healthcare-specific bookkeepers are based in North America, and you’ll have unlimited access to them.

Question 5

Can I access my financials anytime?

Accepted Answer

Absolutely! You can view and download your financial reports at any time. Our bookkeepers close your books monthly so you always have up-to-date, accurate financials at your fingertips.

Question 6

Does Flychain only work with healthcare businesses?

Accepted Answer

Yes! We work across all of healthcare, specializing in verticals like behavioral health (e.g., ABA therapy, substance use disorder, speech therapy, pain management, occupational therapy), home care, home health, infusion therapy, and primary care. No matter what type of care you deliver, we understand the financial challenges healthcare providers face - and we've built Flychain to help you overcome them.

Question 7

How does Flychain help my business navigate cash flow challenges due to delayed reimbursements?

Accepted Answer

We take a multi-layered approach to help you stay ahead of cash flow gaps caused by slow reimbursements:
1. Financial Transparency – Our real-time financial reports give you a clear view of your revenue, expenses, and cash flow trends, helping you anticipate and manage issues proactively.
2. Advanced Payment on Claims – We set you up with a line of credit designed specifically for healthcare providers, with no origination fees, prepayment penalties, unused line fees, or personal guarantees. Draw on it when you have outstanding AR to bring cash forward and ensure you maintain smooth operations (e.g., making payroll).
3. Capital Strategy Support – We help you develop a smart financing plan to avoid cash crunches and predatory loans.
4. Revenue Intelligence – Analyze payer contracts, identify underpaid claims, and uncover opportunities to improve reimbursement rates.

Question 8

Do I need to change my bank, payroll, or EMR to use Flychain?

Accepted Answer

Nope! Flychain integrates seamlessly with your existing bank accounts, payroll, billing, EMR, RCM, and practice management systems - no switching required.

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